We’ve simplified our booking terms and conditions so you know what to expect before you stay with us at Tasman Holiday Parks. To review your T&C's, check the rate type you selected (it will be on your confirmation email) from the list below. If you are looking to book, you can see the terms of each rate below.
Every Tasman Holiday Park has a set of standard operational rules and guidelines to ensure the respect of all guests and staff. In addition to these standard rules, certain parks may also have additional requirements.
Arrival / Departure:You are free to arrive from 2pm until 5pm. All accommodation and sites are to be vacated by 10am on day of departure. If you would like to make alternate arrangements, please see our team at reception prior to arrival or scheduled departure time.
Speed Limit:All roads in the property are shared between vehicles, pedestrians and kids on bikes and scooters. All roads have a walking pace speed limit of 8km/h unless signposted otherwise.
Noise:Please be respectful of others and their enjoyment within the park by restricting noise from music, televisions, and social gatherings between 10pm and 6am.
Parking:One car space has been allocated for each site. Please park in this space and not on or across roadways.
Children:All children in the park are the responsibility of their parent or guardian. All children under 12 must be accompanied by an adult when using the amenities, playgrounds, pool areas and other park facilities. We require all children to be back at their registered accommodation or site by 10pm.
Bunk Beds:Children under 9 years of age should not use the top bunk. Children should also not play on the top bunk.
Bicycles / Skateboards / Scooters / Rollerblades/Go-Karts:Are to be used in daylight hours and only on roadways. These items are not to be used in or around park facilities such as the laundry, amenities buildings, playgrounds etc. Other out of bound’s areas, including the entrance to the park, will be outlined by our team at reception.
Swimming Pool:Use of the swimming pools and other water play activity areas in the park may result in serious personal injury, including death, drowning, head, eye, spinal injury, paralysis, broken limbs, or strains. Flips, somersaults, and inverted manoeuvres into the water are dangerous and are prohibited. Other risks include diving headfirst, slips, trips, falls and running on wet surfaces. All children in these areas are to be under the strictest supervision by their direct parent, adult carer, or responsible adult guardian. Appropriate swimwear must be worn at all times.
Playgrounds and Jumping Pads:Use of playground & jumping Pads / pillow equipment may result in serious injury including death, head, eye or spinal injury, paralysis, broken limbs or strains. Risks include falls and collisions with other users and hazards associated with gaps, openings, and protruding objects.
Visitors:If a there is an additional person (or persons) to the number of persons disclosed as staying on the site or in the cabin or room, an additional fee may be payable. If you have a visitor who does not leave the Park by 8.00 pm, Tasman may treat the visitor as an additional person which may incur an additional fee.
Dump Point:See Park map or reception team for location. Please do not use amenity blocks.
Fires:Fires are only permitted at certain Tasman Holiday Parks and during seasonal periods and weather conditions and can only be lit in braziers or fire pits. Fires must always be attended at all times when lit and extinguished appropriately when complete. Fires can only be lit in line with local fire services guidelines (i.e., not during a fire ban). See reception for more information.
Pets:Some Tasman Holiday Parks are pet-friendly. Small pets will be allowed at certain times during the year. Please contact the park prior to arrival to discuss bringing your pet on holiday with you.
Smoking:Is not permitted in any accommodation or common areas. If smoking occurs in any accommodation, an additional fee of $400 will be charged to cover cleaning and sanitisation costs.
Emergency:For any emergency cases relating to fire, police or ambulance please contact 000 (Australia) or 111 (New Zealand). After Hours assistance by park management will be available. A mobile number is posted on the reception entry.
Unauthorised Activities:Antisocial behaviour, illegal drug use, excessive use of alcohol, undue mess around site, unregistered vehicles, undue noise, acts of violence, smoking in accommodation, driving lessons and conducting business onsite are prohibited from occurring on the property. Failure to comply with any of the above, including any damage caused to the property may result in eviction from the property.
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This special rate is available during the peak summer period.To maintain bookings for this peak period, the following deposit rules apply:
If you are unable to meet the deposit due dates, please contact the park to arrange an alternative payment method. Failure to do so may result in your booking being cancelled and forfeiture of any money paid. We will make every attempt to assist you.
This rate period covers 3 April -10 April 2026.To maintain bookings for this peak period, the following deposit rules apply:
All attempts will be made to accommodate room/site requests; however, we cannot guarantee a specific room or site.
Tasman Holiday Parks – Summer Peak Season Booking Terms & Conditions
These terms apply to all bookings made for the Summer Peak Season at Tasman Holiday Parks.
Why These Rules Exist
Summer Peak Season is the busiest and most joyful time in our parks, with many families returning year after year. These guidelines help us manage high demand fairly, protect availability, and ensure every guest has a smooth, enjoyable holiday experience. Clear expectations mean fewer surprises — so you can simply arrive, relax, and enjoy what matters.
1. Peak Season Special Rate Eligibility
The Peak Season Special Rate applies only to stays during the Summer Peak Season for 2026/27. Because this is our busiest time of year, bookings during this period may have specific minimum-night requirements, set arrival or departure days, and limited availability across some accommodation types.
This special rate is available for:
The Peak Season Special Rate is not transferable to other dates, cannot be combined with other discounts unless specified, and is only valid for the dates and accommodation originally booked.
2. Deposit & Payment Schedule
To secure and maintain your booking during this high-demand period, a staged payment schedule applies. Each payment must be made by the due date to keep your booking active.
Payment schedule:
If you are unable to meet a scheduled payment, please contact the park before the due date so we can discuss possible arrangements.
Failure to Pay
If payment is not received by the due date and no contact has been made, Tasman Holiday Parks may automatically cancel the booking and retain all monies paid to that date. While we will make reasonable efforts to assist wherever possible, notice of cancellation cannot be guaranteed during this peak period.
3. Booking Modifications
Modifications to your booking can be made up until 1 December 2026, subject to availability and any applicable rate changes.
From 1 December 2026, all bookings become non-refundable and non-amendable. This includes changes to dates, length of stay, guest numbers, and accommodation type.
If you wish to move your stay outside the Summer Peak Season, this will be treated as a cancellation and rebooking, and the cancellation terms will apply.
4. Cancellations
Cancellations are permitted until 1 December 2026 with a full refund of all amounts paid.
From 1 December 2026, all bookings become strictly non-refundable and non-amendable. This applies to full cancellations, partial cancellations, reductions in stay length, and changes to guest numbers or accommodation type.
No refunds or credits are available for any nights not used due to weather, travel delays, late arrival, or early departure.
No-Shows
If you do not arrive on your scheduled arrival date, the booking will be treated as a no-show and cancelled. No refund or credit will be provided.
Refund Method
Any approved refunds are returned to the original payment method used at the time of booking.
Travel Insurance
We strongly recommend purchasing travel insurance to protect against unexpected events that may impact your stay.
Force Majeure
If your stay is affected by an event outside of Tasman Holiday Parks’ reasonable control — including severe weather, natural disasters, government directives, pandemics, road closures, or other unforeseen circumstances — Tasman Holiday Parks may be required to amend, suspend, or cancel bookings.
In these situations, refunds are not guaranteed; however, we will work with you to offer a suitable alternative such as:
Park Closure or Evacuation
If the park is required to close, evacuate, or restrict access due to safety concerns or government orders, any remaining portion of your stay that cannot be used will be handled as follows:
Refunds are not guaranteed in these situations, as closures and evacuations are beyond the park’s control; however, our team will always make reasonable efforts to support you.
5. Guest Details & Requirements
Bookings must be made under the name of the guest who will be staying. A valid name, phone number and email address are required so we can communicate important information about your stay.
The total number of occupants must be declared at the time of booking and cannot exceed the maximum capacity for the accommodation or site type. Additional guests may only be added if the accommodation allows and must be approved prior to arrival.
We will always do our best to honour special room or site requests; however, these requests are not guaranteed and depend on availability at the time of arrival.
6. Guest Behaviour
Summer Peak Season is a vibrant and busy time in our parks. To ensure everyone can relax and enjoy their stay, we ask all guests to be considerate of others and follow the park’s rules and guidelines throughout their visit.
Respectful behaviour, reasonable noise levels, and care for shared spaces are expected at all times. Tasman Holiday Parks reserves the right to take action, including requiring guests to leave the park, if behaviour affects the safety or enjoyment of others. No refunds or credits will be provided if a guest is required to depart due to behaviour.
7. General Conditions & Liability